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Every term you encounter across slots, live tables, sports betting and your account wallet is defined here in plain language. From RTP and volatility to GCash deposits and KYC checks, this glossary covers the language of the lobby so you can make informed decisions before you place a bet.
If a definition here does not match what you see on screen, or a term appears in your account and you are unsure what it means, reach out through any of the channels below. Our support team handles account and wallet questions for Philippines players where the service is available under local law.
Start a live chat session from the lobby page. Describe the term or screen you are seeing and the team will walk you through what it means in your account context — no need to leave the game area.
Send a message to our support address with a screenshot of the term in question. Useful for account-level language around KYC requirements, wallet status or transaction records that need a written explanation.
The Help Centre inside your account dashboard groups common term queries by category — game mechanics, wallet language and verification steps. Check there first; many definitions link directly to the relevant account section.
Knowing what a term means changes how you use it. When you open a slot like Luzon Lucky Reels Slots and the game card shows a volatility rating, that one word tells you whether you can expect frequent smaller returns or rare bigger ones. When your account dashboard shows a rollover figure next to a gameplay, that number tells you the total wager amount required before you can move the balance.
The terms in this glossary cluster into four practical groups. Each group maps to a specific part of the platform — the game lobby, the sportsbook, the wallet screen or the account dashboard. Recognising which group a term belongs to helps you find the right screen to act on it.
Terms like RTP, volatility, payline, bonus round and hit frequency appear on individual game cards and in the information panel inside each title. In slots such as Luzon Lucky Reels Slots or Rapid Mines, the game provider exposes these figures directly in the paytable or help screen where available.
Asian handicap, over/under, decimal odds and spread appear in the sportsbook section alongside basketball and boxing markets. These terms describe how a bet is structured and how your potential return is calculated — visible on the bet slip before you confirm.
Deposit, withdrawal, e-wallet, InstaPay, PESONet and GCash are shown on the cashier screen and in your transaction history. Each payment method has its own processing path; the status of any transfer is shown in the wallet tab of your account dashboard after login.
Rollover, wagering requirement, qualifying bet and minimum odds are the terms attached to any active gameplay. Their current values and progress are shown only in your account dashboard after login — not on the main lobby page.
These are the terms you will encounter most often in the slot and live casino sections of the lobby. Each definition is written to match the language used on game cards, paytables and help screens.
RTP stands for Return to Player. It is the theoretical percentage of total wagers a game returns over many rounds. A higher RTP means the game is designed to return more of what is wagered over time, though individual sessions vary. RTP figures are shown only where the game provider exposes them.
House edge is the mathematical advantage the game holds over players across all bets. It is the complement of RTP carries a 4% house edge.
Volatility describes how a slot pays out relative to session length. High-volatility slots like Rapid Mines pay less frequently but in larger amounts when they do hit. Low-volatility slots pay smaller amounts more often. The game card or help screen shows the volatility rating where the provider supplies it.
A wager or turnover requirement is the total bet amount you need to reach before a gameplay balance becomes withdrawable. It is expressed as a multiplier — for example, a 10x requirement on a 100-peso reward means 1,000 pesos in qualifying bets. Current progress is shown in your account dashboard.
Jackpot is a game's top prize, awarded on rare combinations or random triggers. It can be fixed — the same amount every time — or progressive, growing with each bet placed. The jackpot type and current value, where applicable, are shown inside the game or on its lobby card.
A live dealer is a real person dealing cards, spinning a roulette wheel or hosting a game like Crazy Time Live via video stream. You interact through the betting interface on your screen. Live dealer games run in real time and are distinct from software-generated table games.
These terms appear in the sportsbook, on the cashier screen and in the account verification flow. Knowing them helps you read a bet slip accurately and complete account steps without confusion.
Asian handicap is a betting format used in football and basketball that eliminates the draw outcome by giving one team a head start in goals or points. In PBA and NBA markets, it narrows the bet to two outcomes and changes how the return is calculated on your slip.
Over/under is a bet on whether a measured outcome — total points, total goals, total rounds — will be higher or lower than the figure set by the sportsbook. It is common in basketball markets. Your slip shows the line and the payout for each side before you confirm.
Rollover is the total amount you need to bet before withdrawing a gameplay balance. It differs from a single-game wager requirement in that it can be met across multiple games or bet types. The rollover amount and your progress toward it are displayed in your account dashboard.
An e-wallet is a digital payment account — GCash, Maya or GrabPay — linked to your casino wallet for deposits and withdrawals. Transactions between your e-wallet and your account balance are recorded in the transaction history tab, and the current status of any transfer is shown there after it is processed.
KYC stands for Know Your Customer. It is the identity verification process your account must pass before withdrawals are processed. The required documents and submission steps are shown inside the verification section of your account settings. Completion unlocks full wallet functionality as permitted by local law.
A qualifying bet is a wager that counts toward meeting a rollover or wagering requirement. Not every bet type qualifies — live dealer bets, sports bets and slot bets may be weighted differently. The specific qualifying rules for any active gameplay are listed in the terms shown in your account dashboard.
Terms rarely appear alone. When you open Speed Bingo, the game card shows volatility and RTP side by side — reading both together tells you whether the session is likely to be longer and steady or short with a higher-cap prize round. In the sportsbook, an Asian handicap line on a PBA game sits next to decimal odds — the handicap tells you the points spread, and the decimal figure tells you the return per peso wagered.
In Luzon Lucky Reels Slots, the volatility rating is shown on the game card before you open the title. Match it to your session length — higher volatility suits a shorter, higher-stakes approach; lower volatility suits longer play with smaller amounts per round.
When you select an Asian handicap market for a PBA game in Cycling Tours Betting, the slip shows the handicap line and the decimal odds together. The handicap adjusts the final score; the decimal converts your stake to a return amount shown before you confirm.
After a gameplay is credited, your dashboard shows the rollover amount required and how much of it you have completed so far. The bar updates after each qualifying bet settles. Once it reaches 100%, the balance moves to your withdrawable wallet.
Your first withdrawal triggers the KYC prompt if verification is not yet complete. The account settings page lists the documents needed and the submission steps. Once approved, your GCash or Maya withdrawal can proceed to the next stage as shown in the cashier.
These questions cover how the features behind the terms actually work inside your account — distinct from the definitions above.
Open the game and look for the information or help icon inside the game interface. RTP is displayed there only when the provider — such as PG Soft, Habanero or Pragmatic Play — includes it in the game data. Not all titles expose this figure.
Log in to your account and go to the dashboard. The current rollover amount and the progress bar for any active gameplay are shown there. The figure updates after each qualifying bet settles, not in real time during a round.
KYC requires government-issued identity documents as shown in your account verification section. GCash is your payment method, not an identity document. The verification screen lists exactly which documents are accepted and how to submit them for review.
The transaction status is shown in your wallet transaction history tab. A pending GCash deposit means the payment rail is still processing. Once the transfer clears on the GCash side, the balance updates in your account wallet automatically — no action needed from you.
A standard bet is on which side wins the match. Over/under is on a statistical total — points, goals, rounds — regardless of who wins. Both bet types appear in the sportsbook on basketball and boxing markets, and your bet slip shows the specific line for each.
The qualifying bet rules are listed in the gameplay terms, accessible from your account dashboard next to the active gameplay. Some game categories or bet types carry a reduced weight toward the requirement total, and this weighting is shown in the same terms panel.