These Terms & Conditions set out the rules that apply when you access jilicoin, use your account wallet, make transactions through GCash, InstaPay or PESONet, and interact with any part of the platform. Availability depends on local law and is open only where eligible under your region's rules — read these terms carefully before you start.
Applies to all account holders
GCash, InstaPay & PESONet covered
Philippines-region eligibility applies
Updated terms shown in your account dashboard
POLICY POSTURE
How These Terms Apply to Your jilicoin Account
By creating an account or continuing to use jilicoin, you confirm that you have read, understood and accepted these Terms & Conditions in full. The terms govern every interaction: logging in on a phone or browser, funding your wallet through GCash, moving funds via InstaPay or PESONet, placing activity on any section of the platform, and reaching out to support. If you do not accept any part of these terms, the correct step is to stop using the platform and contact support to close your account. We may update these Terms & Conditions when our operations, applicable rules or payment-rail requirements change. When a material update happens, you will see a notice the next time you log in, and the revised version will be dated at the top of this page. Continuing to use the platform after that notice is treated as acceptance of the updated terms. The current version is always the one shown here — if you saved or printed an older copy, this page supersedes it. Access to jilicoin and the availability of specific features, including wallet funding and withdrawal through local payment rails, depends on local law and is available only in eligible regions. We do not represent that all features are available in every location.
GCash — local e-wallet, covered under wallet terms
InstaPay — interbank transfer, covered under transaction terms
PESONet — batch fund transfer, covered under transaction terms
Account dashboard — shows the current active version of these terms after login
COVERAGE & LIMITS
What These Terms Cover and What Falls Outside
These Terms & Conditions apply specifically to your jilicoin account and the services we operate directly. Understanding the boundary between what is inside this policy and what sits outside helps you know where to direct questions — and which terms govern each part of your experience.
Account Access
Your login credentials, session behaviour on mobile and browser, account verification steps and the rules for suspending or closing an account are all governed by these terms. Any change to your access rights will be communicated through the contact method on your account.
Wallet Transactions
Fund movements into and out of your account wallet — including those made through GCash, InstaPay and PESONet — fall under these terms. The specific limits, processing conditions and verification requirements shown in your account dashboard at the time of the transaction also apply.
Platform Content
Game titles, live table sessions, sportsbook markets and any other content served inside the jilicoin platform are covered. The rules visible within each game or activity — such as table minimums or game-specific mechanics — supplement these terms and do not override them.
Third-Party Services
Services operated independently — including GCash, InstaPay, PESONet and any third-party payment provider — are governed by their own separate terms and privacy policies. We are not responsible for how those services operate, and any dispute with them must be resolved directly with the provider.
YOUR CHOICES
Practical Actions Available to You Under These Terms
These Terms & Conditions are not one-directional. You have concrete actions available at any point. You can review your full transaction history — deposits made via GCash or InstaPay, withdrawals, and any account adjustments — directly in the wallet section after you log in. If any record looks incorrect, the first step is to contact support with the transaction reference number visible in that record. Corrections to your account details, such as your registered contact number or linked e-wallet, must be submitted through the account settings page, where the required fields and verification steps are shown. You can also request a copy of the data we hold about you by raising a support ticket; we will respond through the same channel. If you want to close your account, that request is handled by support as well — the process and any conditions attached to it are explained when you raise the request. None of these actions require a third party; you can initiate all of them directly.
Review Your Records
Your transaction history, session logs and account changes are accessible in the wallet and account sections after login. No separate request is needed — the data is visible to you directly.
Correct Account Details
To update a contact number, e-wallet link or other profile detail, open account settings and follow the verification fields shown there. Some changes require identity confirmation before they take effect.
Raise a Question or Dispute
For any question about how these terms apply to your account, open a support ticket and include the relevant transaction reference. Our support team will respond through the same channel you used to contact us.
Request Account Closure
If you want to close your account, contact support directly. The conditions attached to closure — including any pending wallet balance — will be explained by the support team at the time of your request.
CONTACT PATHS
Reach Us About Any Terms Question
If any part of these Terms & Conditions is unclear, or if you need to raise a concern about how they apply to your account, there are direct paths to reach our support team. Each channel connects you to someone who can access your account record and help resolve the issue.
Live Chat
Open the chat icon from any page inside the platform. Provide your account username and the section of the terms you are asking about — the agent can pull up your record and respond in real time.
Support Ticket
For written records of your question or dispute, submit a support ticket through the Help section in your account. Include any transaction reference numbers so the team can locate the relevant activity without delay.
Email Support
For formal inquiries — including data requests, account correction submissions and terms-related disputes — send an email through the address shown in the Contact section of your account dashboard after login.
HOW WE HANDLE THIS
Data, Cookies, Security and Policy Requests
These areas are governed by these Terms & Conditions together with our Privacy Policy, which is linked in your account dashboard. We handle each area consistently and you can request changes or clarifications at any time through the support channels listed on this page.
Data Handling
Account data you provide — including contact details, wallet identifiers such as your linked GCash number, and transaction records — is stored for operational and compliance purposes. You can request a summary of the data we hold by raising a support ticket; the process and timeline are explained when you submit the request.
Cookies and Session Data
We use cookies to maintain your login session and track which pages of the platform you access. The cookie notice shown on your first visit explains the categories in use. You can adjust browser-level cookie settings at any time, though some platform functions depend on session cookies to work correctly.
Account Security
Your account is protected by the credentials you set at registration. We do not share login details with third parties. If you suspect unauthorised access, contact support immediately — the team can place a temporary hold on your account while the situation is reviewed.
Requesting Policy Changes
If you believe a record is inaccurate, want to update how we contact you, or have a question about data retention, raise it through a support ticket or the email address shown in your dashboard. We respond through the same channel and keep a written record of the exchange.
TERMS FAQ
Frequently Asked Questions About These Terms
The questions below are the ones we hear most often about how these Terms & Conditions work, what your rights are, and what to do when something on your account needs to be reviewed or changed.
Where can I find the current version of the jilicoin Terms & Conditions?
The current version is always on this page. After login, your account dashboard also shows a link to the active terms. If we have updated the terms since you last logged in, you will see a notice prompting you to review the changes before continuing.
Do these terms apply when I use GCash or InstaPay to fund my account?
Yes. Any transaction you make through GCash, InstaPay or PESONet is covered by these terms. The limits and verification requirements shown in the wallet section at the time of the transaction also apply alongside these terms. GCash and InstaPay operate under their own separate terms as well.
What happens if jilicoin updates these Terms & Conditions?
You will see a notification the next time you log in after a material update. The revised terms take effect from the date shown at the top of this page. Continuing to use your account after that notice is treated as acceptance. If you do not agree, contact support to discuss your options including account closure.
Can I get a copy of the data jilicoin holds about my account?
Yes. Submit a support ticket requesting your account data. Include your registered contact detail so the team can verify your identity before responding. The timeline and format of the response will be confirmed through the same ticket thread.
What should I do if a transaction in my wallet history looks wrong?
Open the wallet section in your account and find the transaction reference number for the entry in question. Then contact support — via live chat or a support ticket — and include that reference number. The team can review the transaction record and advise on the next steps.
Is access to jilicoin available everywhere in the Philippines?
Access depends on local law and is available only where your region permits it. We do not confirm availability for every location. If you are unsure whether access is permitted where you are, check the terms or contact support before registering or continuing to use the platform.
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